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If you don't see an option that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

Confirm its removal by clicking Remove.

You don't have a good option other than trying to gift away the purchases.

I did the download and it's working.

Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums.

You could of course ask billing support for the country in which you purchased the gift card account.

When you buy an item, you will use the remaining store credit and the rest will be charged to your card.

Yeah - the retail stores aren't staffed or trained to support cloud issues and using the online support is far more productive since you can get to someone that can work directly with engineering and see the issue through rather than have to juggle your issue with the other customers that can and will walk in while they are working the account issue.

Perhaps there is a charity cause on the store you can fund and then gift an app or two to make up the difference.

This Mac 911 article is in response to a question submitted by an anonymous Macworld reader.